Human Resources

Attrition

What is the biggest challenge for the BPO / KPO industry in India today? - Attrition!

Analysts say attrition rates vary by 20%-40% in some firms, while the top ones averages at least 15%.

InfiniteBPO is proud to achieve a well cherished attrition rate of less than 4%. To keep the same at minimal level requires a constant approach and interaction of management with employees, so as to personally convey the growth plans and strategies. This keeps rumors at bay and enhances the employee’s belief in company’s transparent operations.