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| Home » Legal Case Studies |
Legal Case Studies |
| Case Study - 1 |
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| Industry : |
Legal |
| The Client : |
The client is a large legal firm in London consisting of 40 solicitors providing full range of legal services. |
| The Challenge: |
Law firms, which provide best possible legal advice services specializing in Family, Immigration, Litigation etc for both private and publicly paid clients. The main challenge for a firm is the documentation of the proceedings, correspondence, attendances etc, In house documentation is the most cost consuming in engaging large number of secretaries for the purpose.
- More the number of clients more the requirement for documentation
- Increase in costs for engaging more secretaries
- Accuracy of the extensive documents
- Tracking of the time recordings of the attendances and court proceedings
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| The Engagement: |
In mid 2004, InfiniteBPO has been approached by the client for a best possible solution for the aforementioned problems. Providing wide range of transcription services as a low cost alternative to the traditional legal secretary’s job. As part of transcription, transcribing dictations which include letters, court depositions, statements, memos, interviews and so on. |
| The Solution: |
InfiniteBPO, after an extensive research on client’s problems has come up with an effective process to provide best possible services. |
| The Results: |
- Improved document processing meeting the turn around time
- Document with utmost quality
- Costs reduced by 58%
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